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Guides and fixes for Interview Pilot on Mac, Windows, iPhone, Android and the web.
Browse by topic
Getting started
Install Interview Pilot, sign in and get ready for your first interview. 7 articles.
Interview profiles
Give Copilot your background and the job, so its answers fit you and the role. 6 articles.
The live Copilot
Start a session, get answers, ask follow-ups and add context during a real interview. 13 articles.
Invisibility and screen sharing
How Interview Pilot stays out of screen shares, and how to check before you interview. 5 articles.
Practice and prepare
Mock interviews, evaluations and the tools that help you prepare. 8 articles.
History
Find, review and organize your past interviews and practice sessions. 5 articles.
Account and sync
Signing in, passwords, what syncs between your devices, and deleting your account. 7 articles.
Plans and billing
What Free and Pro include, weekly limits, upgrading, canceling and refunds. 9 articles.
Troubleshooting
Fixes for audio, answers, sign-in, sync and install problems, listed by what you see. 18 articles.
Contact and status
Get in touch with support and check the service status. 3 articles.
Popular articles
Install Interview Pilot on Mac
Download the app, move it to Applications, sign in and allow the two permissions it needs to hear your interviews.
Install Interview Pilot on Windows
Download and run the installer, sign in through your browser and allow the microphone so Interview Pilot can hear your interviews.
Copilot can’t hear the interviewer on Mac
If the transcript shows your voice but not the interviewer’s, or stays empty, work through these checks in order.
Zoom on Mac: switch to Advanced capture
Change one Zoom setting so Interview Pilot stays out of your screen share, then test it before your interview.
Free and Pro: what’s included
Compare the Free plan’s weekly limits with Pro, and see which features need Pro on each device.
Manage or cancel your subscription
Change or cancel Pro where you bought it, on the web, in the App Store or on Google Play, and see what happens when it ends.
Before your interview
A few minutes of setup means nothing surprises you once the interview starts.
Create your interview profile
Add your resume and the job, so answers fit you and the role. Read how
Test audio and screen sharing
A two-minute test with a second device shows what the interviewer sees. Read how
Check your meeting app
Zoom on a Mac needs one setting changed. Read how
Learn the shortcuts
Show, hide and answer without touching the mouse. Read how
Can’t find what you need?
Email our support team with your device, what you were doing and any message you saw.
