Privacy Policy

Information We Collect

The information we collect depends on which Services you use and how you interact with them.

Account and authentication information. If you create an account on our platform, we may collect information such as your email address, password, account identifier, verification status, and authentication-related data. If you sign in with Google or Apple, we may receive information needed to authenticate your account from those providers.

Subscription and billing information. If you purchase or manage a platform subscription, we may collect and store subscription, entitlement, billing status, billing provider, and related transaction metadata. Payment card details for platform billing are processed by our payment processor rather than stored directly by us. Mobile purchases are processed through Apple's App Store or Google Play.

Usage and technical information. We may collect information about how you use the Services, such as onboarding interactions, account activity, subscription usage, browser or device information, and session-related information needed to operate and secure the platform.

Content and feature inputs. Depending on the feature, we may process interview-related inputs, recordings, transcripts, prompts, responses, or other content you choose to submit in order to provide AI-powered features and account functionality.

How We Use Information

We may use information we collect to:

• provide, operate, maintain, and improve the Services

• create and manage accounts and authenticate users

• process subscriptions, entitlements, and billing workflows

• provide desktop download and onboarding flows

• send account-related notices such as verification, password reset, security, and billing communications

• monitor usage, analyze trends, and improve product performance

• protect the security and integrity of the Services and enforce our terms

• comply with legal obligations and resolve disputes

Authentication, Cookies, and Sessions

Our platform uses cookies and session technologies to keep you signed in, authenticate requests, protect accounts, and maintain account sessions across visits. These technologies may include secure, HTTP-only authentication cookies and related session identifiers.

Mobile Device Permissions and Local Storage

Our mobile applications may request access to your device's microphone and storage in order to provide core product functionality, such as capturing interview audio and saving responses or related files locally. Some locally generated data may also be stored through device or cloud backup systems you control, such as iCloud.

Analytics

We use analytics and measurement tools to understand how users discover, onboard into, and use our Services. For example, our mobile app uses Firebase Analytics for onboarding and product-improvement purposes. Analytics providers may process technical and usage data under their own privacy policies.

Third-Party Services and Providers

We may use third-party providers to support authentication, billing, analytics, hosting, desktop delivery, AI-powered functionality, and related product operations. Depending on the Service you use, those providers may include Apple, Google, Stripe, Firebase, and other infrastructure or service partners acting on our behalf.

We encourage you to review the privacy policies of relevant third parties, including Google, Apple, and Stripe.

How We Share Information

We may share information with service providers and partners that help us operate the Services, process subscriptions, authenticate users, deliver product features, and secure the platform. We may also share information when required by law, to enforce our rights, to protect users or the Services, or in connection with a business transaction such as a merger, financing, acquisition, or sale of assets.

Data Retention

We retain information for as long as reasonably necessary to provide the Services, maintain accounts, fulfill subscriptions, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the type of information and the product surface involved.

Some content may remain stored locally on your device or within device backup systems you control until you delete it. Account and billing records associated with the platform may be retained for operational, security, legal, and financial recordkeeping purposes.

Your Choices and Rights

Depending on the Services you use and where you are located, you may have the right to access, update, or delete certain information about you. You may also manage certain account information directly through the platform account settings. If you would like to request deletion of your platform account or have questions about your information, please contact us using the details below.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information under our control. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we may have collected information from a child under 13, please contact us so we can investigate and take appropriate action.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our Services, practices, legal obligations, or operational needs. We may notify you of material changes through the Services, by email, or by updating the effective date below.

Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us at Support@LiberaceAI.com.