Copilot stopped listening after 10 minutes
A single recording stops on its own after 10 minutes. See what changes on screen, how to keep listening and what Interview Pilot keeps.
Copilot stops a single recording after 10 minutes of listening. Your transcript and answers stay on screen. Press Start on a computer or Start Recording on a phone to keep listening.
What you see when the limit is reached
No message appears. Copilot stops listening and the main button changes back:
| Device | Main button after 10 minutes |
|---|---|
| Mac and Windows | Start |
| iPhone and Android | Start Recording |
Interview Pilot doesn’t start listening again on its own. Until you press the button, nothing new is added to the transcript.
Keep listening
Press the main button
Click Start on Mac or Windows, or press ⌘Return on a Mac or CtrlEnter on Windows. On iPhone or Android, tap Start Recording.
Carry on with the interview
The words Copilot heard before the limit stay in the transcript, and new words are added after them. When you want an answer, click Answer or tap Generate Answer as usual.
It’s still the same interview, so starting again doesn’t count as a new interview session.
What’s kept
Reaching the limit only stops listening. It doesn’t end the session or throw anything away.
| Device | What’s kept |
|---|---|
| Mac and Windows | The transcript stays on screen. Every answer is already saved to History as it’s ready. |
| iPhone and Android | The transcript and answers stay on screen. The interview is saved to History when you tap End, then End & Save, as usual. |
If Record Interview Audio is on, a phone adds to the same recording when you start again. The time Copilot wasn’t listening isn’t in the recording. See Interview audio recordings.
Why it rarely comes up
The limit applies to one stretch of listening, not to the whole interview. In Continuous mode, Copilot starts a new recording each time it starts listening again after an answer, so the 10 minutes start over with every question.
You’re most likely to reach it when Copilot listens for a long time without being asked for an answer, for example during a long presentation or case discussion. If that’s likely in your interview, keep an eye on the main button and start again when it changes back. See Continuous or Question mode, and Auto-Generate.
Still stopping?
If Copilot stops listening well before 10 minutes, the limit isn’t the cause. Check your connection in Interview Pilot keeps connecting or loses its connection, and on Windows check that your audio devices are still connected, as in Copilot can’t hear the interviewer on Windows.
Related articles
Start, answer, clear and end
What each Copilot button does as it changes during an interview, the difference between Done and End, the 10-minute recording limit and how your session is kept safe.
Continuous or Question mode, and Auto-Generate
Choose whether Copilot keeps listening through the whole interview or one question at a time, and whether it answers on its own when the interviewer stops talking.
Interview audio recordings
Record your Copilot interviews on iPhone or Android, play them back in History, and see where recordings are kept, how to delete them and how practice recordings work.
Interview Pilot keeps connecting or loses its connection
What happens when the connection drops during an interview, how Interview Pilot reconnects on its own, and what to check when it can’t.
Still need help?
Email our support team with your device, what you were doing and any message you saw.
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