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Interview Pilot Help Center

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Upgrade to Pro

Subscribe to Pro on the web, from the Mac or Windows app, or in the iPhone or Android app, and check that it’s active.

Applies toMacWindowsiPhoneAndroidWeb

You can subscribe to Pro on the web, which is also where the Mac and Windows apps send you, or in the iPhone or Android app. One subscription covers every device you sign in to with the same account. For prices, see the pricing page.

Choose where to subscribe

Where you buy decides where you manage the subscription later:

  • On the web, or from the Mac or Windows app: managed on the web.
  • In the iPhone app: paid with your Apple ID and managed by Apple.
  • In the Android app: paid with your Google Play account and managed by Google Play.

Pro works the same way wherever you buy it.

Subscribe

  1. Open the plans page

    Go to platform.interviewpilot.app/subscription and choose Monthly or Yearly.

  2. Click Continue

    Click Continue on the plan you want. If you aren’t signed in, sign in or create an account first. Use the same account you use in the apps.

  3. Pay on the secure checkout page

    Enter your payment details and confirm. You’re then brought back to Interview Pilot.

  4. Wait for activation

    You see Payment received. Activating your subscription… and then Your subscription is active.

If activation takes longer

On the web, you may see Payment was completed, but access is still activating. Check again in a moment. Wait a moment, then click Check activation.

Other messages you may see:

  • Checkout was canceled. You left the checkout page before paying. You can start again whenever you’re ready.
  • Unable to start checkout. Checkout couldn’t open. Try again in a moment. If your account already has Pro from the App Store or Google Play, you can’t start a second subscription on the web.
  • Purchase Failed in the iPhone or Android app. The store couldn’t complete the purchase. Try again.

Still showing Free after you paid? See I paid but the app still shows Free.

Related articles

Free and Pro: what’s included

Compare the Free plan’s weekly limits with Pro, and see which features need Pro on each device.

One subscription on all your devices

Use one Pro subscription on Mac, Windows, iPhone, Android and the web by signing in to the same Interview Pilot account everywhere.

I paid but the app still shows Free

If you subscribed to Pro but an app or the web still shows the Free plan or weekly limits, work through these checks in order.

Manage or cancel your subscription

Change or cancel Pro where you bought it, on the web, in the App Store or on Google Play, and see what happens when it ends.

Still need help?

Email our support team with your device, what you were doing and any message you saw.

Email support

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