Signing out

Signing out removes your account’s work from that device. Everything stays in your account and comes back when you sign in again. Signing out on one device doesn’t sign you out anywhere else.

Sign out

On Mac and Windows, if you have edits in the workspace that you haven’t saved, Interview Pilot first asks Discard changes?. Save your edits, or choose Discard to sign out without them.

If you see “Unsynced changes”

On Mac, Windows, iPhone and Android, Interview Pilot sends any waiting changes to your account before you sign out. If it can’t, usually because the device is offline, you see:

Unsynced changes: “Some of your recent changes haven’t been saved to your account yet. Connect to the internet to save them before signing out.”

• Choose Cancel, connect to the internet, then sign out again. Your changes are saved first.
• Choose Sign Out Anyway only if you don’t need those changes. They’re discarded and can’t be recovered.

What happens on the device

Device	After you sign out
iPhone and Android	Your account’s profiles, documents, history, folders and practice are removed from the phone. The app keeps working signed out, starting empty. Your app settings stay.
Mac and Windows	Your account’s work is removed from the computer and the app shows Welcome to Interview Pilot. You need to sign in again to use it.
Web	You’re signed out in that browser. Nothing is stored there.

If an interview is in progress on a phone when you sign out, it’s cleared.

Sign back in

Sign in with the same account, and your work downloads to the device again. Changes you discarded with Sign Out Anyway don’t come back.

If you sign in on a phone with a different account, the phone shows that account’s work instead. Switching accounts on a phone explains how anything you created while signed out is handled.