Career
How to Prepare for an Informational Interview
Turn an agreed career conversation into useful insight with a focused agenda, thoughtful follow-ups, and a practical post-meeting decision sheet.
Interview Pilot Editorial Team
3 min read

Choose one decision the conversation should help you make, research the person's work, and prepare a small set of questions around what you still do not know. You are organizing a learning conversation, not trying to pass a hidden job interview.
UC Davis's informational-interview guidance recommends selecting questions rather than asking every possible one, respecting the agreed time, and evaluating what you learned afterward. The plan below turns those principles into a concrete meeting.
Define the decision before writing questions
Imagine you work in retail operations and are considering supply-chain analysis. "Learn about supply chains" is too broad for one conversation. A more useful aim is: "Find out whether the daily analytical work interests me and which gap I should investigate first."
Write down what you already know and where it came from. A job posting, a course description, and someone's account of a normal week provide different kinds of evidence. The meeting should add to that evidence, not replace all of it.
Read the person's public professional biography and the organization's description of its work. Avoid spending time researching private details that have no bearing on the conversation.
Build a small agenda
Here is an illustrative plan for an agreed 20-minute meeting. Adjust it to the person's answers rather than following the clock rigidly.
| Part | Purpose | Example |
|---|---|---|
| Opening | Explain your context briefly | I manage stock and am exploring more analytical roles |
| Daily work | Understand the actual tasks | Could you walk me through a recent inventory problem? |
| Preparation | Identify one relevant learning need | What did a junior colleague need help with at first? |
| Reality check | Test an assumption | How much time is analysis versus coordinating with other teams? |
| Close | Confirm a useful next step | Is there a public resource that would help me explore this further? |
Keep your introduction short enough that the other person has time to talk. You can prepare a longer background explanation in case they ask, without leading with your entire resume. Choose from these informational interview questions rather than trying to ask everything.
Plan follow-ups, not a speech
If the contact says, "The hardest part is messy data," ask what made a recent dataset difficult and how the team handled it. That is more informative than moving immediately to your next prepared question.
Useful follow-ups clarify examples, responsibility, or trade-offs. Avoid requests for confidential client information, private performance details, or internal documents. A person can explain a type of challenge without naming the customer involved.
Take brief notes with permission. You usually do not need a recording. If you want one, ask first and respect a refusal; do not quietly add a recording tool to the call.
End on time and make the learning usable
When the agreed time is nearly up, acknowledge it. Ask whether they have time for one final question rather than assuming the meeting can run over.
Afterward, write a short decision sheet:
| What I heard | What it means for me | What I still need to check |
|---|---|---|
| This analyst spends substantial time explaining exceptions to operations teams | My coordination experience may be relevant | Whether other analyst roles have the same balance |
| New hires learn the company's planning system after joining | I should understand the work before buying a tool-specific course | What current postings actually require |
| Reporting deadlines concentrate work at month-end | I need to consider whether that schedule fits | How another employer organizes the same work |
These are fictional examples, not labor-market findings. One person's account describes one setting. Look at additional job-posting sources or speak to someone in a different organization before making a broad conclusion.
Send a concise networking follow-up that names something useful you learned. If the conversation informs a career-change interview answer, describe your own learning honestly rather than implying you now have experience doing the job.
Topics
networking
career research
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